Accessability Links

Supervisor - Care Coordination

  • Job reference: BBBH3783
  • Location: Qatar
  • Salary: Attractive package
  • Start Date: ASAP
  • Job type: Permanent

We are working in partnership with the Sidra Medical and Research Center. Our client is an ultramodern, all-digital academic medical centre specialising in the provision of care for women and children. Based in Qatar, our client will focus on world-class patient care, medical education and biomedical research.

We are recruiting for a Supervisor - Care Coordination.

Cavendish will be hosting interview days on behalf of our client. Upon enquiring, your dedicated consultant will brief you on the process, the organisation, Qatar and outline the next steps.

Job Summary:

The Supervisor - Care Coordination coordinates daily and unit-based planning activities of Care Coordination Services, ensuring the efficient and appropriate utilization of services, applications of evidence based care, and safe care transitions. S/he is responsible for the recommendation, development and implementation of unit based policies and procedures and for keeping the Manager - Social Work and Care Coordination informed of both progress and potential problems. The Supervisor - Care Coordination carries a clinical workload and provides family centered support services to women, children and families to ensure effective transition of services.

Key Roles & Responsibilities:

  • Serves as a professional and role model for staff and is an advocate for patients and their families demonstrating behaviors consistent with the organizational/ education competency framework, Sidra values, policies, procedures and guidelines
  • Participates in planning and program direction in accordance with organizational and departmental goals and objectives
  • Provides supervision and guidance to staff ensuring that all care is provided in accordance with Divisional Core Standards and established policies and procedures
  • Evaluates and ensures that individualized discharge planning needs are assessed on admission
  • Ensures an inter-professional approach to facilitate a timely discharge or transfer to the next level of care or home
  • Ensures safe patient care by making patient assignments based on patient acuity and skill mix
  • Evaluates and ensures that clinical documentation, diagnoses and plans of care are integrated and effective in delivering an individual plan of care
  • Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk
  • Demonstrates an understanding of evidence-based healthcare methodology and its ability to positively impact patient outcomes
  • Participates in the integration and evaluation of research into practice
  • Utilizes outcome measures to evaluate effectiveness of care through the review of data and the questioning of inconsistencies
  • Works towards the achievement of agreed key performance indicators for self and unit
  • Identifies patient care issues and/ or strategies to improve and positively impact on the quality of care and patient outcomes
  • Collaborates with the Manager - Social Work and Care Coordination and Clinical Educators in planning, implementation and evaluation of patient/ family and staff education
  • Applies problem solving techniques and evidence based solutions to service related issues. Evaluates and ensures appropriate escalation of issues to meet patient/ family/ staff needs and resolve conflicts
  • Communicates effectively and efficiently with patients, families and colleagues, addresses patient/ family complaints immediately and assists in the investigation of written complaints
  • Ensures the effective orientation, precepting and support of new staff and students
  • Provides a welcoming work environment and monitors and tracks individuals' progress
  • Contributes to the employee performance appraisal cycle objectively and assists with action plans arising from appraisals as necessary
  • Supports the retention of all staff by creating a healthy work environment that facilitates teamwork, and treats colleagues, patients/ families and visitors with dignity and respect at all times. Ensures relevant information is communicated to all staff effectively and efficiently

Full job description available upon request.

Essential Requirements:

  • Bachelor's Degree in Social Work, Nursing, or Related Health Care field; Master's preferred
  • 5+ years of experience inclusive of 2 years progressive management experience
  • Strong clinical expertise across the competencies of Care Coordination
  • Experience in Care Coordination leadership/ supervisory roles/ responsibilities
  • Demonstrated ability to manage multiple tasks including direct clinical work and administrative responsibilities
  • Registration and Licensure in Country of Origin
  • Member of leading professional association in Country of Origin
  • Demonstrated thorough knowledge of Care Coordination principles and practices
  • Demonstrated ability to apply and integrate knowledge and skills into practice
  • Ability to effectively supervise staff and through positive leadership skills and provide consistent and supportive feedback for personal and program improvement

Benefits- Highly competitive package including a Tax free salary in Qatar + benefits. Full details of the package will be discussed directly.

Please note the targeted start date for the position is dependent on the current timeline for the project. Likewise, the processing of licensing (if applicable)/ visas etc. also need to be considered. We will advise candidates specifically when we discuss the opportunity.

Back to Top