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Customer Service/Administrator

  • Job reference: BBBH4163
  • Location: London
  • Salary: Up to £23,000.00 per annum
  • Start Date: ASAP
  • Job type: Permanent
This vacancy has now expired.

Our client has an extensive network of global distributors specialising in distributing premium waters, coconut waters and other soft drinks to many establishments in London.

We are looking for a Customer Service/Administrator to assist our client in the office.

Job Summary:

To process customer orders in the morning and pro-actively communicating with customers in the afternoon.

Roles and Responsibilities:

Administration:

  • processing sales orders
  • creating and sending invoices for goods dispatched
  • assisting with accounts
  • various administrative tasks

Customer Service:

  • Calling customers to enquire as to customer experience (how delivery was)
  • Notifying customers of amendments to delivery requests /shortages/delays and alternatives
  • Customer engagement: "How can we make your customer experience better?"
  • Calling offices to introduce/inform of current specials and make notes of desired items we could supply.

Skills and Requirements:

  • Have a good attention to detail, processing large amounts of data correctly
  • Have the ability to organise their own workload
  • Have knowledge of using Sage 50
  • Regularly smile
  • Comfortable in communicating with customers over the phone

This is a great opportunity to gain some experience in a growing business, where you will be exposed to learning about retail, wholesale, logistics and distribution. All within a small and friendly team.

If interested, please get in touch via contact details provided or click "Apply" to forward an up to date copy of your CV and ideally with a cover letter.

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