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    Tool Hire Branch Manager

    • Operations Jobs , Operations Jobs
    • London
    • Attractive Salary
    • 35141
    • Permanent
    • ASAP

    ​​​​​​​We are representing a leading Tool Hire company with a reputation for unbeatable customer service, our client are looking for an enthusiastic Tool Hire Branch Manager to join their team based in Kilburn. You will be the face of our business and the front line of their customer interaction, ensuring their every need is catered for and every question answered. After all, it is their great customer service that really sets them apart from the rest. 

    Role and Responsibilities: 

    • Working out of the branch, you will handle customer queries over the phone, email, and face to face 
    • Embrace sales initiatives across the hub, building strong customer relationships and maintain a high standard of branch presentation and service. 
    • Maintain professional standards of product knowledge and providing support to our customers looking to get the right product 
    • Carrying out inspections and testing of equipment before and after each hire to ensure equipment reliable and safe.
    • You will lead your team in branch to not only meeting targets, but bettering them every week, month and quarter!  

    Skills and Requirements: 

    • Friendly telephone manner 
    • Strong customer focus and genuine desire to help 
    • Ability to work towards targets and KPIs 
    • A pro-active and optimistic attitude 
    • A desire to learn and expand on existing product knowledge
    • Strong leadership skills


    • Competitive salary with access to our group pension plan
    • Holiday allowance of 20 increased to 25 days when you hit 5 years of service 
    • Holiday Buy scheme giving you the option to purchase up to 5 days (FTE) of annual leave
    • FREE Hire from their core range, with 50% off for friends and family 
    • Wellbeing and Healthcare support:
      • Mental Health First Aiders
      • An Employee Assistance Programme which is free support 24/365
      • A Healthcare Cashplan which means you can claim cashback on lots of different healthcare costs including prescription charges, dental check-ups, glasses, physiotherapy and even a massage!
      • Access for you and your family to the wellbeing platform which includes benefits such as a 24/7 GP consultation service, get fit programmes including diet support with guidance from a nutritionist, life events counselling and much more.
    • Training and development – on their Learning Lab you will get the opportunity to continuously further your career and complete courses suited to your role
    • Inclusive and innovative culture and great recognition including Long Service Awards and an Annual Survey where you can have your say and contribute to how they continue to improve
    • Discounts and cashback on their perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more
    • Life assurance is provided at twice your basic annual salary
    • You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle to Work and more
    • Financial Wellbeing support through Salary Finance
    • Full work wear and PPE provided with a full induction on entry to your new position, covering everything from Health and Safety to the ins and outs of your role

    If interested please click “Apply” to forward an up to date copy of your CV. Alternatively, get in touch with Aaron by calling the office on 0203 008 5212 for more information.

    Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.

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    Job manager

    Aaron Doherty

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    Tool Hire Branch Manager
    • Operations Jobs Operations Jobs
    • London
    • Attractive Salary
    • Permanent
    • 35141
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